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Finals of Best m-Government Service Award to witness contest between 91 entries in 10 categories

The award received 104 entries from federal and local governments, of which 30 have qualified. University students in the UAE submitted 94 entries, with four applicants qualifying. On the Arab level, 256 applications were submitted from 17 countries, and 27 qualified to the finals. On the International level, 1304 applications were received from 52 countries, of which 30 qualified to the finals. The total entries to the award reached 1758 applications.

His Excellency Mohammed Abdullah Al Gergawi, Minister of Cabinet Affairs and Chairman of the World Government Summit, said the huge participation in the Best m-Government Service Award this year and its success in attracting global attention support its goals, which represent the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, to employ the latest technologies and innovation to provide the best government services to the society.

Wide participation at National and University Students levels
The entries from the federal and local government entities are in ten categories, led by Smart Wearable Technology category receiving 15% entries, followed by Economy & Commerce Sector 14%, Social Affairs Sector 11%, Transportation & Infrastructure Sector 11%, Tourism 10%, and One Stop App category, Safety & Security Sector, and Health Sector accounting for 9% each. Education Sector and Environment Sector received 6% each.

As many as 450 students from 21 universities in the UAE submitted 94 entries to the award. Four applications qualified to the finals: ‘Face Your Fear’ from University of Sharjah in cooperation with field specialists, consultants and psychologists; ‘Air Book’ from Khalifa University in cooperation with Ministry of Education; ‘Parent App’ from American University of Sharjah in cooperation with Center of Digital Innovations - TRA; and ‘Road Watch’ from NYU Abu Dhabi in cooperation with Ministry of Interior.

Unprecedented competition at the Arab and International levels 
Among 1560 application reviewed by the 3rd Best m-Government Service Award, Saudi Arabia topped the list of Arab countries with 70 entries out of 256 entries from 17 countries, while Bahrain came second with 38 entries. Australia topped the list at the International level with 291 entries out of 1304 entries from 52 countries, followed by the United States with 250 entries.

Saudi Arabia topped the Arab list of qualifiers with eight successful entries, followed by Bahrain with five. There are four qualifiers from both Qatar and Oman, three from Morocco, two from Jordan, and one from Kuwait.

At the international level, 30 entries qualified to the finals. Australia topped the list with 11 entries, while the rest of the qualifying applications are from New Zealand, Spain, Italy, Singapore, India, France, UK, Hong Kong, US, Sweden, Kazakhstan, and Estonia.

Hessa Buhumaid, Executive Director for Government Services Sector at the Prime Minister Office at the Ministry of Cabinet Affairs, said the Best m-Government Service Award has witnessed huge participation at the National, Arab and International levels with the launch of two new categories: One Stop App and Smart Wearable Technology.

She said that apart from the evaluation of the entries by a panel of judges, this year the public can vote to choose the winning application of university students in the UAE through the official website of the award (

One Stop App
In this new category, MobileOne from India, UK GOV from the United Kingdom and from Kazakhstan will compete at the International level. At the Arab level, the contest will be between EGOVKW from Kuwait, Saudi e-Government Mobile App from KSA and Talabi from Morocco, while the National level contest will feature Dubai Now from Dubai Smart Government, Abu Dhabi Services from Abu Dhabi Systems and Information Center and mRAK from RAK Electronic Government Authority.

Smart Wearable Technology
In this category, the International level competition will be between T. Jacket from Singapore, Australia Post from Australia, and TMBapp from Spain. While none of the applications have qualified at the Arab level, the National level contest will feature Dubai Police App from Dubai Police General HQ, RTA Drivers & Vehicles from Roads and Transport Authority, and Sehhaty from Dubai Health Authority.

Health category
The International level finalists are Force Fit from New Zealand, Social Diabetes Global from Spain, and MOH iHealth Sg from Singapore. At the Arab level, the contest will be between Rendez-vous dans les hôpitaux App from Morocco, Health Services App from Bahrain, and Ministry of Health App from KSA. The National level contest will feature HAAD from Health Authority - Abu Dhabi, Tifli from Dubai Health Authority, and Salamah from Ministry of Labour.

Education category
The International level qualifiers are School A to Z and Triple Zero Kids' Challenge from Australia, and NLB Mobile from Singapore, while at the Arab level, the contestants are SAFEER from Kingdom of Saudi Arabia, Alphabet Lessons from Qatar, and UJApp from Jordan. At the National level  the contest will be between Wajjehni from Ministry of Labour, Student Information System App from Ministry of Education, and Ministry of Higher Education App.

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